“Their ability to handle complex and sophisticated matters is very strong. They offer a very professional approach and an in-depth understanding and analysis, which allows them to handle complex matters successfully. The depth and breadth of their team is very strong. They have an experienced team with a wide variety of specialisations that touch on the areas of expertise we required their services for. Their service levels and responsiveness are very strong. The responsiveness and interaction are exceptional. They will always respond quickly. They will respond even after working hours and during holidays. As a client, you feel you can depend on them to reply anytime you need their services. Their ability to deliver to budget and provide overall value for money is very strong. They provide very good value for money. They are willing to negotiate and find ways to meet the client's budget, when this is reasonable. Their commercial awareness is very strong. When it comes to fees, they understand the challenges the client is facing and will work with the client to find a win-win situation. The diversity of the team is very strong. They have a diversified team that is very suitable to the areas we worked with them on. For each of the cases, a specialised team member was added to our contact lawyer.”